Frequently Asked Questions
Find answers to common questions about our eyewear and services.
How do I provide my prescription?
You can upload a photo of your prescription during checkout, or we can contact your optometrist directly to verify your details.
Can I order frames with non-prescription lenses?
Yes, all our fashion frames are available with non-prescription 'lens-only' options or blue-light filtering technology.
How do I know if the frames will fit my face?
Each product page includes detailed measurements (lens width, bridge, and temple length). We also offer a Virtual Try-On tool for most styles.
Do you offer progressive or bifocal lenses?
Absolutely. We offer premium digital progressives and traditional bifocals tailored to your specific vision needs.
Are your lenses scratch-resistant?
All Shopko Optical lenses come standard with a durable anti-scratch coating to ensure long-lasting clarity.
Do you accept vision insurance?
We accept many major vision insurance plans. You can enter your provider details at checkout or request an itemized receipt for reimbursement.